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Tactenza Policy Centre
Clear rules for coaching, participation, trust, and safety.
How we handle information, what you can expect from our services, and the responsibilities we share when using Tactenza Player, Tactenza Coach and Coach Studio.
Last updated 20 October 2026Each document has its own version
Policy documents
01
Platform Terms
The terms for using Tactenza Player, Tactenza Coach and the website, including accounts, content, subscriptions and your rights.
Version 2026-10-20-platform-terms.1Read policy →02Community Standards
The conduct and content rules shared by Players, guardians, Coaches, managers, and organisations.
Version 2026-10-17-community-standards.1Read policy →03Coach Code
Professional conduct, child safeguarding, qualification and reporting obligations for Coaches and organisations.
Version 2026-10-17-coach-code.1Read policy →04Review Policy
How class-linked Coach recommendations work, what the public figures mean, and how to raise a private concern or challenge.
Version 2026-10-17-reviews.1Read policy →05Moderation & Appeals
How to raise a concern, how reports and restrictions are reviewed, and how to request an appeal.
Version 2026-10-17-moderation.1Read policy →06Coach & Organization Terms
Responsibilities for Coach Studio, Organization workspaces and independently supplied classes, including prices, payments, cancellations and consumer rights.
Version 2026-10-20-coach-service.1Read policy →07Privacy Policy
How the Tactenza website, Tactenza Player and Tactenza Coach handle information, including optional AI and class workflows.
Version 2026-10-20-privacy.1Read policy →Here to help
Tactenza Support Team
Tactenza (ABN 22 622 135 155), Australia. For support, a privacy request or a policy question, email tactenza@outlook.com. Visit Support for the information to include.
What these policies protect
A report is an allegation. Credible urgent risk can justify an interim safeguard, with the available review route explained.
Public Coach recommendations show eligible counts and structured tags, without publishing reviewer identities or private concerns.
Our terms preserve the rights and consumer guarantees that Australian law does not allow a business to exclude.